Frequently Asked Questions

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How can I get my garage door or gate to work during a power outage?

How can I get my garage door or gate to work during a power outage?

How can I get my garage door or gate to work during a power outage?

We can upgrade your garage door and gate operators to the newest model that will operate normally during a power failure.

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Why do I have poor range with my remotes?

How can I get my garage door or gate to work during a power outage?

How can I get my garage door or gate to work during a power outage?

Is the problem with a single remote or all of your remotes?

 If the problem is a single remote try changing the battery in the in the remote.

If the problem is with all your remotes it could be multiple issues.  Contact us asap to schedule a service call and resolve the problem.

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How do I open my gate or garage door manually?

How can I get my garage door or gate to work during a power outage?

How do I open my gate or garage door manually?

Garage door: you follow the arm where it connects from the door to the operator. There should be a red handle on rope. Pull the handle down, and manually lift the door. 

Gate : To open manually first turn the power off to the operator, then go to the operator and see if there is a foot pedal. If so, push pedal down and pull gate open. If there is no foot pedal call us for service.